Breaking down the survey results shaping CX -
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Hi John,
Convenience is more important than ever. In fact, 60% of consumers cite “ease of doing business” as a top reason to return to stores, according to Podium’s State of Local Business report.
While expectations have rapidly changed and challenges linger, the future is bright for brick-and-mortar retailers willing to learn and invest in customer experience (CX).
Register here for “Key Trends Defining the State and Future of Local Retail,” presented by Podium, and learn:
The greatest challenges and opportunities facing small and medium-sized business retailers, including online competition and managing increased demand How to drive and increase shopper engagement with SMS marketing Real-life case studies from local retailers that have invested in efficiency for their customers (and employees) Please reserve your seat today. Space is limited. This webinar will take place on Wednesday, March 16 at 2pm ET.
This Tech-Talk Webinar is sponsored content by Podium.
Sincerely,
eMarketer Editors
P.S. Please forward this invite to colleagues and peers who may be interested in local retail trends. Thank you!
Interested in sponsoring a webinar? Email [email protected] | | |
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