| This webinar will explore how brands are uniquely listening to customer feedback and applying the latest techniques to garner meaningful, actionable customer insights — to ultimately drive increased engagement with customers and employees, from the front line to the C-suite. Join CX experts from Reputation for this live webinar and learn: Strategies to connect marketing and CX efforts for the ultimate customer experience
How to engage customers using the right communication at the right time along the buying journey
Why it’s important to distinguish between what customers say “to” you and “about” you
Speakers: David Mingle, VP and Global Practice Head, Customer Experience, Reputation,
Shannon Heath, Product Marketing Manager
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