Claims adjusters and field adjusters in the insurance industry have come to expect claims information and transcripts be readily available online, resulting in the ability to process claims quickly. Insurance ...

Against the backdrop of digital transformation and the pandemic, insurers can accelerate their efficiencies and redraw the customer experience landscape to prepare for a strong future. We predict savvy ...

Video and telematics technology can be a significant benefit to your clients. Understanding the true value of technology partnership programs and how to build a long-term strategy can help you and your clients ...

Self-sufficiency is critical for an insurer to gain that sought-after control. For many insurers today, the barriers to self-sufficiency are legacy technology systems and dependencies on 3rd parties. In this ...

Identity thieves are increasingly targeting non-financial accounts, including insurance plans and policies. In the past two years, almost half (47%) of U.S. consumers surveyed experienced identity theft; well ...

For brokers to successfully tap into cannabis-related business opportunities and ensure their clients have the right coverage, a level of expertise beyond general commercial lines business insurance will be ...

"Delivering payments immediately - to claimants and third-party providers - is an area that offers great opportunity for insurers ready to move forward on their digital roadmaps." - Analyst Karen Furtado, of ...

Striking the right balance between automation and the human touch is a top concern for every insurance individual, and it's especially crucial in claims. The challenge remains how to utilize technology to ...

Indoor mold is potentially dangerous and destructive - you don't want it in your home or business! Mold is found everywhere and is often a significant problem following a disaster event. It requires the work of ...

For insurance companies providing a policy update, the cost of a double-digit return rate on covered mail items can be in the hundreds of thousands. GIACT's report highlights the volume of policyholder change ...

60% of CIOs say their organization's technical debt has risen over the past three years. Find out what Rob Galbraith has to say about how to mitigate rising technical debt so you can more strategically invest ...

With today's expanding technology and issues surrounding audits, cybersecurity, regulatory & tax reform challenges as well as COVID-19 connected realities, accounting and CPA firms are up against several ...

Salesforce, Deloitte, and Vlocity partnered with Newsweek Vantage to survey 300 C-level insurance executives, then compared the responses to consumer research regarding buying preferences. The challenge ...

The insurance industry faces significant disruption from multiple fronts, including the advancement of new technology, the entrance of insurtechs, and the need to rethink business models. The disruption puts ...

Your insurance brand needs people, and people need your brand, so how do you make and keep connections without third party cookies? If the change and complexity weren't enough on their own, we've seen ...

Managing agent and agency onboarding is a business critical function for insurers. But as carriers and agencies look to grow, they face increasing complexity. Increasing M&A, territorial expansion, and changing ...

83% of insurance CEOs say they are "concerned" about the speed of technological change in the marketplace. This need for speed within the insurance market is creating a need for an "insurance as a platform" ...

For customer-focused insurers looking to expand into new markets, the ability to maximize their technology spend and resources efficiently through cloud-based computing delivers a significant competitive edge ...