| The shift to online shopping for goods and services has accelerated and solidified as a result of the COVID-19 virus. Suddenly, digital buying ceased to be a generational phenomenon and increased exponentially as people of all ages scoured the web for deals, opted for curbside delivery, and turned to Internet-ordered take-out as a substitute for in-person dining. Â Download this research report to view the full findings from a survey of 169 owners/operators, general managers and sales and service staff at U.S. dealerships and learn: - How prepared are automobile makers for the digital age?
- What digital product or capabilities are most valuable to dealerships?
- What will the retail network look like three years from now?
- What are the best ways for the industry to handle vehicle software upgrades?
- And much more!
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