Rent The Runway Adds Drop Boxes With WeWork; Thread's High-Tech, High-Touch Approach; And JD.com Takes A Page From FedEx's Book | | | | | | | | | | | | | Thread On Building Better Bespoke Services For Menswear | | Building smarter shopping services is partially about AI, Thread CEO Kieran O’Neill tells PYMNTS— particularly when it comes to streamlining the browsing process. But it’s really about smart shopping services, he says, and staying focused on the fact that fashion is always personal and needs at least a light human touch. | | |
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| | | Mobile Order-Ahead Tracker™ |
| | | | | NEW REPORT: ChowNow CEO On Securing Order-Ahead | | For QSRs, offering mobile order-ahead can be a double-edged sword. While it's critical to boosting sales, it also comes with the expense of tackling card-not-present fraud. In the new Mobile Order-Ahead Tracker, ChowNow CEO Chris Webb explains how ordering platforms can help by viewing customer interactions across restaurants to identify suspicious behavior, and by handling security measures behind the scenes to tackle fraud and reduce friction. Read More... | |
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| Unattended Retail Tracker™ |
| | | | | TRENDING: The Redbox-Inspired Approach To Keeping Cashierless Shopping Juiced | | Cashier-free stores are expanding, offering app-based checkouts and mobile order-ahead fulfilled by robots. However, for all the convenience, the stores can’t deliver the goods if consumers’ smartphones run out of juice. That’s a problem MobileQubes hopes to solve with kiosk-dispensed battery packs. Co-founder Jason Palmer explains how the company designed its rental model to ensure customers (and devices) come back. Plus, PYMNTS explores recent fresh-food vending debuts in the latest Unattended Retail Tracker. Read More... | |
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| | | | | | Finding And Minding The Digital Gaps | | Using data to build the future often means stopping in the present and addressing the glaring gaps in the market made obvious by all that data. That might mean broadening one’s view of the digital customer, or what services they’ll need going forward. Or it might mean streamlining and rewriting old methods entirely. Read More... | |
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