Like so many other companies, mid-market firms in Australia are struggling with cash flow management, but American Express offers a solution: in its latest report, Amex says using credit for supplier payments not only offers cash flow predictability, but frees up cash for internal investment.  Read More...

If the goal is for chatbots to become more "human-like," then there is the challenge of giving them "human-like" responses. This includes, of course, giving them a touch of humor. But can a chatbot be humorous? Maybe just a giggle?  Read More...

Consumers love deals, and the promotions offered to them can play a big role in their decision of where to shop and how much to spend. This year, retailers are answering the call. The latest retail shopping data from DynamicAction reveals how merchants have made 2016 the “year of promotions” and how that has impacted the shopping journeys of their consumers.  Read More...