In the weeks since UnitedHealthcare backed off its decision to retroactively review and deny emergency care claims, provider groups are still hitting back.
"[W]e write to urge you to rescind these policies permanently, and to express our belief that there is a better way to ensure that patients access the right care, in the right place, at the right time. We invite you to work together with us on these efforts." — Thirty-two provider and patient advocacy organizations, in a letter this month to UnitedHealthcare CEO Brian Thompson. It's been a couple of weeks since UnitedHealthcare annnounced it would temporarily back off its decision to retroactively deny emergency care claims after facing hurricane-strength blowback from providers and patient advocates. Those stakeholders are urging the giant payer to shelve the idea for good. Alexandra Wilson Pecci reports. Also this week, a recent PSQH Poll found that among healthcare organizations' biggest concerns, almost half said their top risk is workforce retention. Read the details here. | |
Sponsored Text-Based Solutions Benefit Chronic Care Management and SDOH | Texting works well for healthcare workflows such as scheduling, billing, patient surveys, and day-to-day communication, and applying the technology to much larger challenges such as chronic care management and social determinants of health (SDOH) is promising. |
PSQH Quick Poll: Taking the Pulse of Healthcare Risk Management | Asked how often their organization conducts a risk assessment, 59% of respondents said annually. Another 19% said they conducted assessments only when needed, while 8.8% said they conduct assessments only when needed. Nine percent said they conduct risk assessments twice a year, and others wrote in quarterly, when requested by a client, and every three years. |
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That's all for this edition of the HealthLeaders Payers newsletter. We'll be back next Monday with the latest updates and insights. Tweet at us: @HealthLeaders. | |
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