Turning Reconditioning Into Profit Center

The secret is to develop a used-vehicle reconditioning infrastructure that’s fluid enough to shift as inventory needs change.

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New Voice-Assistant Device Built for Mechanics

“We believe this will power shops around the world,” Kim Conti says of Ortho, a new voice-assistant device for auto technicians.

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EVs Will Keep Dealership Service Departments Busy, Experts Say

Dealerships will need to offer entirely new services unique to EVs, such as emergency roadside charging, home-charging packages sold through the F&I department or insurance quotes specifically for EVs, fixed-operations experts say.

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What Car Dealers Need to Service Electrified Vehicles

Most EV owners will turn to dealerships – not independent shops or national car repair chains – to repair and maintain their vehicles, says Capital Automotive Finance’s Daniel Garces.

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Bring F&I, Sales Processes to Service and Watch Profits Jump

Service menus, multi-point inspections and tracking technician productivity can increase sales and customer satisfaction.

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