JULY 7, 2020

Prepare for Lease-Return Tsunami

How to conquest all those in-market consumers.

Automotive Market-Share Winners and Losers

Hyundai and its sister brand are top market-share gainers during tough times. Nissan lost the most ground.

Accelerating Customer Experience

Today’s competitive environment requires rapid change to exceed the increasing expectations of customers. Barry Ratzlaff, Chief Customer Officer at Hyundai Motor America will share why and how Hyundai is accelerating CX. From measuring customer feedback, to standardizing processes, to aligning the organization, to engaging dealers, Hyundai is taking an integrated approach to improve all touchpoints across the entire customer journey.

60% full – book today! Our live, interactive, virtual Summit Series features strictly limited attendance to provide a high-quality, high value experience. Reserve your virtual seat now for July 28^th and Aug 4^th. Learn more and register at https://tlsummits.com or call 609-216-6998.

Ford Goes ‘Wild’ Introducing 2021 Bronco

“Rugged vehicles are in our heritage and we see strong growth opportunities with this ever-more popular segment,” says Ford top executive Kumar Galhotra.

Dodge’s 2021 Lineup Slimmed Down, Souped Up

Dodge is dropping the Dodge Grand Caravan minivan and the Dodge Journey CUV for the 2021 model year, leaving only the 2-door Challenger, 4-door Charger and Durango SUV in the Dodge brand lineup.

Get to Know F&I Customers

Whether F&I managers use a paper or electronic menu of aftermarket products and services, the process is the same.

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