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Follow Jon on: Twitter | Facebook | LinkedIn | Instagram | July 2, 2018 | | | FIREWORKS AND FINISHING WITH A BANG If you watch a big fireworks show on July 4th you'll notice that all great fireworks shows end the same way... with a bang. They save the best and most spectacular displays for their grand finale. You can't help but clap at the end. Now compare a fireworks show to many lectures, sales presentations and customer service experiences. They often start off strong but instead of ending with a bang, they fizzle. The sales presentation that has a great hook in the beginning but doesn't leave a lasting impression at the end. The speech that makes you glad it's over instead of making you want to hear more. The restaurant server who makes a great first impression but is nowhere to be found when you want to pay the bill and leave. The teacher who fails to inspire his students to take action at the end of the lesson. The hotel that welcomes you when you arrive but ignores you when you leave. The store that has great merchandise but fails to create a memorable experience. The examples are numerous but the solution is simple. Whatever your job or business, add some fireworks to your work. Think of ways you can create a grand finale and leave a lasting impression. Finish your speech or sales presentation with a bang and give your audience a reason to clap at the end. Give your customers something positive to talk about as they walk out the door. Fireworks don't have to occur just on the 4th of July. You can create a fireworks experience every day by finishing strong and making people say "Wow!" - Jon
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| Proven Principles and Practices that Make Great Teams Great |
A Wall Street Journal, USA Today, Publisher's Weekly, Amazon, BN.com, and Bookscan Bestseller Jon Gordon's latest book, The Power of a Positive Team, provides practical tools to help teams overcome negativity and enhance their culture, communication, connection, commitment and performance. Available where books are sold including: Amazon | Barnes & Noble | Books-A-Million Download Posters | Access Shareable Quotes "I love this book by my good friend Jon Gordon. My experience has taught me that a team can do great things but a positive team can do extraordinary things. Jon does a great job of articulating so many different examples of this. I have no doubt the lessons in this book will help you and your team reach your potential." - Dabo Swinney, Head Coach, Clemson Football
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"It's all about people. People have to be your priority." - Alan Mulally Check out this outstanding Positive University interview with former Ford CEO Alan Mulally. Watch on Youtube | Listen via Positive U Podcast Quoteables from Alan: A compelling vision is imperative for a leader. Having a positive, can-do, find a way attitude is important to success. Don't manage in secret. Everyone must be included. Positive principles just work. We all want to be part of something big. We all want to make a difference. One of the most important things a leader can do is to hold themselves and their team accountable (both the process and expected behaviors). Create a safe, accountable environment so people can share problems and create solutions TOGETHER. Your actions must demonstrate your words. Consistency matters. We didn't have a lot of things growing up but we had a lot of LOVE. Love is the foundation. To serve is to live. It's nice to be important but it's more important to be nice. |
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