Wednesday, February 26, 2020 | Time: 2:00 PM ET / 11:00 AM PT
(Duration: 60 Minutes)
Keeping pace with customer service demands while providing meaningful experiences and delivering competitive results is no easy task. Migrating to a cloud contact center will allow your enterprise to stay competitive.
Join industry analystRobin Gareiss, founder and president of Nemertes Research, to learn more about why you should be migrating to the cloud and what migration looks like for your on-premises contact center.
Sponsored by:
Hosted by:
You will learn:
The top benefits of a cloud contact center migration
Key steps in planning your migration
How a cloud migration positions your contact center for the future of customer service