Mobile apps can be an ally to brick-and-mortar brands during the first few steps on the path to purchase. But when those same retailers have finally managed to get shoppers into their stores and searching their aisles, a mobile search for a price comparison can lose them a sale with the tap of a finger. Mobile doesn't have to be a dagger in B&M's back though, and Macy's is testing out a new method of using in-store mobile apps as another tool of consumer-facing personalization.  Read More...

The U.K.'s Grocery Code Adjudicator now has the power to fine grocery retailers that unfairly treat their suppliers. Still, the GCA's latest reports reveal ongoing struggles in the food chain, especially when it comes to B2B payments. Here's a look into the body's findings, including the surprising comeback of a late-paying grocer.    Read More...

The new generation is no longer coming - they're here, and according to a new survey, the way they buy everything - from accessories to houses - is re-writing conventional wisdom about consumer culture as a whole. How big is the wave, how differently is it moving, and what can retailers do to make sure they're surfing it instead of being pulled under?  Read More...