As the managed services provider (MSP) ecosystem surges to 40,000 or more companies, how can you differentiate? TruMethods CEO Gary Pica shares answers at the Schnizzfest 2018 conference in Philadelphia.
A ManageEngine ServiceDesk Plus add-in for Microsoft Office 365 allows IT service management professionals to tackle support tickets from within Outlook.
TrueIT acquires Netrix IT of Fargo, the latest sign that M&A activity across the managed services provider (MSP) market remains strong. This is TrueIT's second IT services acquisition in recent months.
Samsung’s virtual assistant, Bixby, is similar to Apple Siri and Google Assistant. Here's what it teaches us about machine learning and artificial intelligence.
