| Discover: Whatâs Around The Corner For Merchant Payments? Merchants have to lay the groundwork for payments well ahead of anticipated demand, which means predicting what consumers will want in the future. In the latest PYMNTS Masterclass Video discussion with Karen Webster, Discover Global Network Senior Vice President Amy Parsons gives tips on how to see whatâs around the corner, with an eye on the trends toward simpler (and real-time) transactions. |
| PODCAST: Digitizing Insurance |
| How Cross-Border Payments Help Insurance Mature Digitally Insurance is still stuck in legacy technologies and processes, but that is now changing. Mitch Doust, Cover Genius executive vice president tells Karen Webster how cross-border payments are blazing new markets for insurance, including at the point of sale for retail purchases. Hereâs how insurance and retail intersect to drive new payments flows. |
| Why ISVs Don't Need To Go The PayFac Route Independent software vendors have to navigate a brave new world where megamergers are reshaping financial services. A decision to offer payments may also lure some to become payment facilitators (PayFacs). But, in an interview with Karen Webster, Daniela Mielke, CEO at RS2 says that ISVs donât need to change â they can bring payments to merchants by leveraging partnerships instead. Hereâs how she says to do it. |
| Tech Takes The Emotion Out Of Dispute Management Disputing a transaction — especially where fraud may in the offing — can be an emotional experience for consumers. And, perhaps paradoxically, it can be a time for credit unions (CUs) to cement strong relationships with members. PSCU's Jack Lynch, chief risk officer, and Jim Schlegel, vice president of marketing, sales and deliveries at Lean Industries, tell PYMNTS how tech can streamline and resolve disputes, while bringing members and CUs closer together with strong customer service. |
| | Payments And The Platform Economy Playbook™ | | Can AI Solve Home Sharingâs Fake Listings Problem? In the $37 billion home-sharing market, fraudsters are increasingly exploiting the speed and convenience that platform promises. And as Airbnb recently learned â in a big way â failing to validate the legitimacy of listings can sour consumer relationships and lead to lost revenue. In the latest Payments And The Platform Economy Playbook, Chung-Man Tam, CEO of P2P business travel booking site, 2nd Address, discusses how deploying artificial intelligence (AI) has helped crack down on fake listings and win customer trust. |
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