Australian telecoms provider Optus has partnered with NICE, a provider of AI customer service automation solutions, to overhaul Great Southern Bank's contact centre operations.



Instarem, part of Nium, Southeast Asia’s payments unicorn, launched its 2024 SME Spend Barometer today – revealing insights into the spending behaviours of small and medium-sized enterprises (SMEs) in Singapore, Australia and Malaysia. 

The boards of TelstraSuper and Equip Super have signed a binding Heads of Agreement to proceed with a ‘merger of equals’ between the two funds.

The telecommunications industry has launched the “Love Is” Tech Abuse Awareness campaign, an initiative, led by Telco Together Foundation in collaboration with its member organisations and eSafety.

Global software provider for the manufacturing and distribution industries SYSPRO has entered into a definitive agreement to acquire long-standing partner, NexSys, a specialist provider of digital manufacturing and distribution software in the UK, and part of Alternative Investment Market (AIM) listed K3 Business Technology Group Plc.

And as always there's plenty more today, so for all the news please visit www.itwire.com.

Josh Martinez, newsletter editor, iTWire



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