Tapping Faster Delivery For Digital Grocery Victory; Plus, New York's Retail Rent Crisis; And Expanding Dunkin's AI Relationship
 
 
 
 
 
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September 27, 2019
 
 
 
 
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Inside Dunkin's AI-Powered Mobile Ordering App

 

While Dunkin' has made a lot of upgrades to its consumer-facing app experience to make it more seamless for consumers, some if its most impactful additions are actually invisible to consumers. Dunkin’s Vice President of Digital and Loyalty Marketing Stephanie Meltzer-Paul tells PYMNTS that AI on the back end has been a lot of the magic in boosting sales and increasing basket sizes. Here's the scoop.

 
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  Whole Paycheck Tracker
 
 
 
For Amazon and Walmart, New Devices And New Directions Fuel This Week's Battle
 

In terms of the number of separate moves on the customers' whole paycheck this week, one might dub the race slow. In terms of the number of other verticals pursued outside their core, Amazon and Walmart were both running at a much brisker than usual pace. Amazon is all in on devices and delivery, while Walmart continues to advance on healthcare and reconsider its relationship to the urban affluent consumer. And we have the play-by-play guide here.   Read More...

 
  Retail Pulse
 
 
 
Inspire Brands To Buy Jimmy John’s; IKEA To Expand In China
 

Inspire Brands plans to acquire the Jimmy John’s sandwich chain, while furniture retailer IKEA looks to put more than $1.4 billion into an expansion drive in China. Which private equity firm backs Inspire Brands, and why is IKEA looking to invest in China? Read this week’s Pulse to find out.  Read More...

 
  Today In Data
 
 
 

The High Cost Of Falling Behind 

 

The race is not always to the swift, or so the old expression goes, but in the world of payments and commerce, faster almost always seems better. But speed is a tricky proposition when building products for consumers — fast and good is a path to be rewarded, but fast and not fully functional is just a path to flaming out.  Read More...

 
  What's Hot Today In Retail
 
 
- BigBasket Takes On Rivals With Faster Delivery
 
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- French Grocers Use Automation To Get Around Labor Laws
 
- Unilever Says Its Amazon Sales Don’t Add Up To Much
 
- Walmart Fields Acquisition Interest In JetBlack
 
- DoorDash Says May Breach Hit 4.9M Users
 
- NY AG Sues Dunkin’ Over Data Breaches, Theft
 
- Uber Turns App Into 'Everyday Operating System'
 
 
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