Support Alerts

We are informing you of a change to how we will notify our customers about new software product versions, obsolescence and migration programs, and security alerts. Over the course of the next four to five weeks, we will gradually switch from our current Subscriber’s Choice system to our new Marketing Cloud based system. Support notifications and alerts will then be sent from [email protected]; please make sure your email client will be configured to not consider messages sent from that email address as spam or junk messages.

With Marketing Cloud, support notifications and alerts will be sent to the contacts associated with an active support subscription (this previously was called a support contract) for the software product the support notification or alert is about, unless you have opted out of email through your Software Passport profile.

Micro Focus appreciates your business and looks forward in assisting you with your future software requirements.

Micro Focus International uses automatic data collection tools to personalize your experience. For more information regarding Micro Focus Internationalâs privacy policy for Heritage HPE Software or to obtain contact information, please visit our privacy statement for Heritage HPE Software or write to us at Micro Focus International - Attn. Privacy, 1140 Enterprise Way, Sunnyvale, California 94089.

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