Nordstrom Enters The Secondhand Luxury Game; Plus, For Unattended Retail, The Tech’s The Limit; And Starbucks Grows Its Digital Reach
 
 
 
 
 
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January 29, 2020
 
 
 
 
  Shop Talk®
 
 
 

USAT: For Unattended Retail, The Tech's The Limit

 

Vending machines and kiosks, along with other forms of unattended and self-service retail, are quickly growing up. That’s providing opportunities to sell larger-ticket items and to otherwise deepen and personalize the customer experience. Paul Stadler, senior vice president at USA Technologies, tells PYMNTS how machine learning (ML) and artificial intelligence (AI) are helping create more sophisticated unattended retail, and how the rollout of new payment methods and EMV in the U.S. is helping.

 
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  Small Business
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Beyond Amazon: How Smaller, Mom-And-Pop Retail Operations Can Thrive
 

Retail keeps getting bigger, faster, more mobile and more global. But Google and other players are working to not only keep smaller commerce operations in the game, but give those businesses an edge. What might work best in the coming years — and why?  Read More...

 
  Earnings
 
 
 
Starbucks US Order Ahead Volume Hits 17 Pct
 

Starbucks grew its digital reach in Q1 FY 2020, with the mix of mobile transactions in the U.S. growing to 17 percent in Q1. The coffee giant is also amplifying its brand through the Global Coffee Alliance, as well as a new Reserve Roastery location, while it aims to gain more clarity on the coronavirus in China. We’ve got details.  Read More...

 
  Today In Data
 
 
 

Transformations In Social Media Commerce And Restaurant Tech

 

Social media platforms with large user bases are moving to monetize their services, while quick-service restaurants (QSRs) have transformed themselves into tech trailblazers. Here’s one look at how TikTok is tapping into the power of contextual commerce and how Domino’s has become a leader in mobile and digital tech. Read More...

 
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