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Newsletter Our monthly update for everyone interested in health and social care |
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 Children and young people's survey: find the results for your local trust We asked over 25,000 children and young people under the age of 16 (and their parents and carers) about the hospital care they received during March, April and May 2024. Our 2024 survey found that most children and young people said they had a positive experience of hospital care. But the results, published this month, also found that improvements are needed in some areas, and that parents with concerns were not always taken seriously. We use the results from the survey to build an understanding of risk and the quality of services. Where survey findings provide evidence of a change to the level of quality, we use the results to inform our assessments. Trusts use the results to identify and make the changes they need to improve the experience of people who use their services |
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 Join us! Work for CQC CQC staff have a wide range of skills and work across many disciplines. Find out about roles within CQC, Healthwatch England, MNSI and the Office of the National Guardian. Current vacancies include: - Interim Regulation Officer (12 Months Maternity Cover) - Human Tissue Authority
- Second Opinion Appointed Doctors (SOADs)
- Inspectors
- Business Development Manager - MNSI
- Interaction Designer
Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts. Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information. |
Chief inspector appointments We're pleased to introduce our new Chief Inspector of Primary and Community Services and our Chief Inspector of Hospitals.  Professor Bola Owolabi Professor Bola Owolabi (MRCGP, MFPH Hon, FRSPH) has been appointed as our new Chief Inspector of Primary and Community Services. Professor Owolabi will be joining CQC from NHS England where she is currently Director of the National Healthcare Inequalities Improvement Programme. At NHS England, Professor Owolabi spearheaded the Core20PLUS5 approach – a quality improvement strategy to reduce healthcare inequalities at a national and system level. She also led on the anticipatory care workstream of the National Ageing Well Programme while National Speciality Advisor for Older People and Integrated Person-Centred Care at NHS England. Professor Bola Owolabi will join us in the summer. She will combine her role with her work as a practising GP in the Midlands. |
 Dr Toli Onon Dr Toli Onon (BSc MD FRCOG) has been appointed as our new Chief Inspector of Hospitals. Dr Onon is currently Joint Chief Medical Officer and Responsible Officer at Manchester University NHS Foundation Trust (MFT). She is a Consultant Obstetrician and Gynaecologist and combines her medical leadership responsibilities with frontline clinical work at Saint Mary’s Hospital in Manchester. She has spent nearly 35 years working in the NHS hospitals sector and has played a key role in overseeing quality and patient safety improvement initiatives, as well as the professional regulation of MFT’s 2800 medical and dental staff. Dr Onon is expected to join CQC later in the year. Their appointments are the second and third of four Chief Inspector roles that will lead on regulation and improvement across mental health, hospitals, primary and community care, and adult social care and integrated care – marking a realignment of the organisation around sector expertise. |
 Shining a light on the challenges for people with dementia We've published a report that looks at the experiences of people with dementia who use health and care services, and how services are responding. The report found that people did not always feel there was ongoing care and had to seek out community charity support groups themselves. We also saw examples of how good care has a positive impact on people's wellbeing. We will use the findings in this report to help shape our work to define what good care looks like for people with dementia and inform the next phase of CQC’s Dementia Strategy. |
 Blog: Dr Arun Chopra reflects on the power of community in mental health care Dr Arun Chopra has now started as our first Chief Inspector of Mental Health. In his introductory blog, Arun talks about his career so far, and also the role of community in mental health. Results from our 2024 community mental health survey, published last month, highlight the issues that people trying to access services are facing. The results of the survey, informed by feedback from over 14,000 people, continue to show that some people are not able to access care when they need it. |
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