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Newsletter Our monthly update for everyone interested in health and social care |
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How we will engage with the public We have published a new strategy that sets out how we will engage with people and with organisations that represent people. The new strategy will run to 2026 and has four objectives: Build a trusted feedback service where peoples experiences drive improvements in care Create a trusted, accessible public information service designed around peoples expectations and needs Develop an inclusive approach to proactively involving people who use services, their family, carers and organisations that represent or act on their behalf in shaping our plans, policies and products Work in partnership with organisations that represent or act on behalf of people who use services to improve care Since publishing our last public engagement strategy in 2017 we have made significant progress. Public awareness of CQC has increased from 51% in 2016 to 67% in 2021, with unprompted awareness increasing from 17% to 36% over the same period. We have also doubled the number of experiences of care we hear through our Give Feedback on Care Service from 61,000 to 123,000 over the same period. News story: Our new public engagement strategy Public Engagement Strategy 2023 2026 |
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Join us! Work for CQC CQC staff have a wide range of skills and work across many disciplines. Find out about roles within CQC, Healthwatch England and the Office of the National Guardian. Current vacancies include: Mental Health Act Reviewer Quality Improvement Manager Academy Delivery Administrator Mental Health Bank Inspector Senior Records Analyst Benefits include generous leave entitlement, NHS or Nest pension schemes and a wide range of employee discounts. Most roles offer flexible locations with the choice to be home-based. See the individual job listings for more information. Browse our current vacancies Working at CQC |
Give your views: learning disability and autism training for health and social care workers The government want to hear your views about guidance covering learning disability and autism training for people who work in health and social care. The Oliver McGowan code of practice sets out how providers of health and social care can make sure their staff receive learning disability and autism training suitable for their role. What you tell the Department of Health and Social Care (DHSC) about the code of practice will help shape the final version of the code. The code of practice is named after Oliver McGowan, whose tragic death in 2016 highlighted failures in care that could have been prevented. We believe that it is essential that autistic people and people with a learning disability have access to safe, high-quality care. We have worked with DHSC to shape this code of practice. The consultation is open until 19 September 2023. GOV.UK: Consultation - Oliver McGowan draft code of practice |
Blog: Your opportunity to make a difference Chris Day, our Director of Engagement, has written a blog post talking about why it's important to involve a wide range of voices in our work. Chris talks about some of the different ways you can get involved. These include: Co-production, expert advisory and steering groups Webinars User research sessions Feeding back using CitizenLab, our digital engagement platform We want to hear from both providers and people who use services to make sure our changes work well in practice. Read Chris Day's blog:Your opportunity to make a difference |
Two more local authorities will be part of our pilot assessments We have now confirmed that two more local authorities will be part of our local authority assessment approach this summer. Suffolk County Council and North Lincolnshire Council will join Birmingham City Council, Lincolnshire County Council and Nottingham City Council in the pilots. Our pilot assessments will help us make sure that our approach to local authority assessments is as meaningful and effective as possible. This follows last years test and learn activities across two local authority areas - Manchester City Council and Hampshire County Council, which tested aspects of our full assessment approach. CQC update on local authority assessment pilots Our approach to assessing local authorities Our approach to assessing integrated care systems |
Meet our new non-executive directors We're pleased to welcome new non-executive directors to our board. Christine Asbury previously led not for profit residential care provider WCS Care and was a board member at the National Care Forum. Dr Mark Chakravarty is a physician with more than 20 years experience. He is also the Vice Chair of the unitary board of directors at National Institute of Health and Care Excellence (NICE) and non-executive director at Health Innovation Manchester. Dr Ali Hasan joined CQC as an associate non-executive director in January 2021, and has now been confirmed as a non-executive director. His current roles also include Chief Medical and Healthcare Officer at Vitality Health. We also welcome Professor David Croisdale-Appleby who joins us as a non-executive director after his appointment as the new Chair of Healthwatch England. New non-executive directors join CQCs Board Healthwatch England: Professor David Croisdale-Appleby confirmed as new Chair |
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