| Digital Consumer Onboarding Tracker⢠|
| New Report: Self-Serve Onboarding Helps Real Estate Firms Take The Digital 3.0 Leap The pandemic has fundamentally changed all aspects of real estate, and time-consuming procedures like onboarding and ID verification for prospective buyers and sellers that were done manually must now be handled digitally, says Colin Wiel, chief technology officer at property-management firm Mynd. In the latest Digital Consumer Onboarding Tracker, Wiel discusses how embracing self-serve digital onboarding is crucial for real estate firms looking to make the digital leap. |
| Digital 3.0 And The Unbundling Of HealthCare Call it the âAmazonification of Healthcare.â DTC pharmacy start-up company Truepill has raised $25 million to make it easy for telemedicine providers to tap into its DTC pharmacy to get meds to patients the same day. Two top Truepill executives â CEO Umar Afridi and Sid Viswanathan, co-founder and president â tell Karen Webster that what theyâre doing speaks to the larger healthcare trend: the unbundling of primary healthcare and particuarly by millennials who donât have a primary care doctor but still need healthcare services. |
| How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back Think of it as The Good Housekeeping Seal of Approval but for Restaurant Cleanliness. Joe Monastero, chief strategy and operations officer at the Texas Restaurant Association, and Chris Gillen, CEO of customer-analytics firm A Closer Look, tell Karen Webster that giving restaurants guidelines for how to certify their restaurants to a standard of cleanliness â displayed as a decal on their door, is the key to getting consumers back through them. Hereâs how it works. |
| Building The Perfect Cross-Border Merchant Checkout Experience It’s easier than ever to find goods and services online, but the process of paying for them could be less than optimal. Brian McTeague, vice president at FastSpring, said that transacting across borders can be slow and frustrating, leading to shopping-cart abandonment. However, so-called 'optimal site profiles' can keep the conversions and transactions flowing. |
| QR Codes Enjoy A Renaissance In A Post-COVID World Anyone old enough to have owned a Blackberry might remember QR codes and the early attempts to commercialize them, which often seemed frustrating and kind of pointless. However, QR codes might be finally proving their value in today’s post-pandemic, touchless-payment world. Here’s how and why. |
| | FI Fraud Decisioning Playbook™ | | New Report: Why FIs Are Taking A Behind-The-Scenes Approach To Fighting Fraud Much has been said about the viability of biometrics for guarding against bad actors, but financial institutions (FIs) cannot simply assume that all of their customers want to use such tools. In the latest FI Fraud Decisioning Playbook, Ryan Leblond, manager of fraud prevention for ELS Federal Credit Union, explains how behind-the-scenes security like voice-printing and customer behavior analysis can help FIs thwart bad actors without making demands on legitimate customers. |
|
