NADA Special Edition: New Chairman Keen on CX; NADA Survival Tips

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MARCH 23, 2018

Incoming NADA Chairman’s Vacations Include Visits to Car Dealership

One of Wes Lutz’s missions is to make the dealership world more customer-friendly, a place where mothers would get treated right.

Four NADA Convention Survival Tips

What do you hope to accomplish? What metric are you using to measure success? What does success look like for you and your organization?

2018: Best Retail Year in U.S. Auto History?

A J.D. Power analyst points to rising transaction prices as one indication that 2018 could be a great year, despite other industry challenges, such as rising incentives and excess car production.

Scott Painter Back With Used-Car Leasing for the Noncommittal

His new digital company, Fair, offers a cross between traditional leases and daily rentals.

Acquisitions Promised by New J.D. Power CEO

Dave Habiger sees J.D. Power as a strong brand with great employees, but he also considers the consumer data and analytics company as “an amazing platform to build from. We don’t have time to build it organically.”