Dave Lorenzo's Inside BS Show:
 Dear John,
Listen to Today's Show:
https://youtu.be/t79PbTf4fZg
My Client Threatened to Sue Me!!
How to Deal with Difficult Clients If you've ever had a situation where a client was demanding and downright difficult and you didn't know what to do, Today's Inside BS Show will help you. One of my clients threatened to sue me because of something that was out of my control. That situation taught me a great deal about handling difficult clients. List to my story. Timestamps:
00:00 How to Handle Difficult Clients
00:25 A client threatened to sue me
03:40 Step One in Dealing with Difficult Client is Set Expectations Up Front
05:48 Step Two in Dealing with Difficult Client is Focus on Expectations
07:30 Step Three in Dealing with Difficult Client is Listen and Reflect Back
08:47 Step Four in Dealing with Difficult Client is Communicate Frequently
10:00 Step Five in Dealing with Difficult Client is Lead with Empathy
11:23 Secret To Success: What you do when you screw up
About The Inside BS Show: - Are you the kind of person who needs the inside scoop about everything?
- Have you wondered how some people become successful while others languish?
- Do you want the insider business secrets?
Join business consultant Dave Lorenzo for frequent shows on marketing, sales, business strategy, and all the big secrets THEY don't want you to know. This show will entertain you with great interviews, help you make more money, and give you the inside scoop on all the best secrets most people never share. Warm regards,
Dave Lorenzo
Revenue Growth Expert
Toll Free: (888) 444-5150
Miami, FL: (786) 436-1986
Email: [email protected]
Website: DaveLorenzo.com | 
