WardsAuto – Customer Experience Edition
WardsAuto The Big Story - Dealer Issue
 

AUGUST 30, 2018

Modern Consumers ‘Want It All’

“The biggest change ever is coming,” says Ryan Brazelton of Interbrand.

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Bane of Dealerships: Low Productivity, High Turnover

Industry veteran Mark Rikess tells how to break a vicious circle in auto retailing and gives 10 tips on increasing employee performance.

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Truck Sales Skyrocket, But How Did That Happen?

What is causing the keen interest in these vehicles, and how are automakers responding to this demand?

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