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Aug 08, 2024 |  Today’s news and insights:

 

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Smartsheet Review for 2024
With Smartsheet, teams across functions and locations are able to plan projects, collaborate with teammates, automate tasks, and integrate with other solutions using a single, no-code platform.

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Microsoft PowerToys Cheat Sheet: How to Get It, and What Can It Do?

Microsoft PowerToys is a free download that can manage application windows, rename files in bulk, preview file contents and more. See what’s new in version 0.83.0.

 

Black Hat and DEF CON Roundup 2024: What to Expect From This Week’s Security Events

Discover the latest cybersecurity trends and techniques in this year’s Black Hat and DEF CON roundup.

 

5 Things Call Center AI Can Do Today and What’s on the Way

Explore how AI transforms call centers with five current technologies and three future innovations, enhancing efficiency and customer satisfaction.

 

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Top Reasons Why Employees Are Using AI at Work

Take a deep dive into the latest research to learn the most common ways employees are currently using AI and some areas of potential growth. Read More

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Sponsored Content

IDC MarketScape Names NICE a CCaaS Worldwide Leader

IDC MarketScape Names NICE a CCaaS Worldwide Leader

We believe this recognition showcases how NICE’s solutions are driving the future of CX AI. According to the report, you should “Consider NICE when you are looking for a complete platform offering inclusive of analytics, AI, and automation.”

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Top Tech Resources

 

Wiza Review (2024): Features, Pricing, Pros and Cons

Read our Wiza review to discover how its features can enhance your lead generation and sales outreach efforts. Compare pricing and weigh pros and cons to determine if it's right for your business.

 

UK Government Announces £32m for AI Projects After Scrapping Funding for Supercomputers

The investment will go into 98 AI projects that will ultimately improve safety on construction sites, reduce train delays, and cut emissions across supply chains.

 

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Hiring Kit: Prompt Engineer

This customizable hiring kit provides a framework your business can use to find the right prompt engineer. The kit includes salary details, a job description, interview questions, and a job advert.  Read More

 

Deal Extended: Get Microsoft Office Pro 2021 for Windows at Just $45

Word, Excel, PowerPoint and more — get all the programs you need to level up your productivity and efficiency for life for a one-time $44.97 payment.

 

Channel Insider.com Video Spotlight

What Client Leadership Needs To Know About Outsourced IT-Pt 2

What Client Leadership Needs To Know About Outsourced IT - Pt 2

In this session, Chance Irvine, Vice President of IT at Transit Technologies and seasoned IT leader, reveals what he needs to do to convince leadership to take on a third-party provider.

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What We're Reading

 

CIO.com

CIO Award Winners Drive Business Results With IT

From ensuring healthcare system resiliency to democratizing the power of AI, 2024’s award-winning projects for IT innovation and leadership demonstrate IT’s transformational impact on organizational missions.

 

eSecurityPlanet.com

Cloud Security Strategy: Building a Robust Policy in 2024

A cloud security strategy is an established set of tools, rules, and procedures for safeguarding cloud data, apps, and infrastructure against security threats.

 

TechCrunch.com

Lyft to ‘Open Up a Can of Whoop Ass’ on Surge Pricing

Ride-hail giant Lyft will pilot a new feature called Price Lock that will let a rider purchase a monthly subscription “that caps the price for a specific route at a specific time,” according to CEO David Risher.

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