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| | | | Mental health apps. For those of us who rely on them, we trust them with our most sensitive and personal information.
That’s why it was so disturbing to discover that of the 32 mental health apps we reviewed, 26 received our *Privacy Not Included warning label, indicating strong concerns over how they manage your personal information.
We’re pleased to report that since we published our findings, we’ve worked with three companies to help improve their privacy and security practices and have since been able to remove their *Privacy Not Included warning label from our reviews. However, we still have concerns about the lack of privacy and security protections in these apps overall. Are you concerned about your privacy? We’re continuing to put pressure on these apps to make changes and treat your data with greater care, and we want to include your voice in the conversation. If you’ve used a mental health or prayer app and have concerns about your privacy or security, we want to hear from you. Want to voice your concerns? *The collection of these user stories is strictly anonymous. We don’t want or need to know any of your personally-identifying information as part of these stories. We plan to share select anonymous stories through our public channels as part of our campaign to influence change by mental health app companies.
We acknowledge that mental health apps can offer a lot of value and support. We encourage people to continue to use them if they are delivering benefits — while we continue to pressure the sector to improve.
Christian Bock Advocacy Lead Germany @Mozilla
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