Why marketers need to embrace the next generation of CX -
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Hi John,
In this age of always-on shopping, consumers want the benefits and capabilities of your best channels no matter how they engage. In fact, 43% of consumers say a negative experience around convenience will cause them to leave for another brand, according to Merkle’s The Next Generation of Consumer Behaviors report.
Register here for “The Consumer Mandate: Innovating for Next-Generation Experiences,” presented by Merkle, and learn:
What current research says about consumer sentiment toward brands How to connect the benefits of digital channels with the in-store experience, and vice versa Which innovative retail technologies help meet the needs of hybrid experiences—and how to set your priorities Please reserve your seat today. Space is limited. This webinar will take place on Tuesday, April 26 at 2pm ET / 11am PT.
This Tech-Talk Webinar is sponsored content by Merkle.
Sincerely,
eMarketer Editors | | | P.S. Please forward this invite to colleagues and peers who may be interested in consumer expectations. Thank you!
Interested in sponsoring a webinar? Email [email protected] |
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