Your free trial subscription expires 8/14/20. Go here to extend your term, only $79/year. STAT OF THE DAY According to new research, 37% feel their organization isn’t doing enough to help them through this crisis, and at least half said that frustration, anxiety and stress have gotten worse during the pandemic. Forty-two percent want their organization to create a culture that supports work/life balance. COVID-19 UPDATE At the time of reporting, The New York Times showed 4,725,177 cases in the U.S. and 155,935 deaths. Bing’s COVID-19 Tracker reported 4,795,493 cases in the U.S. and 157,729 fatalities. President Trump argued that the U.S. has done well in its handling of the COVID-19 crisis in an interview with Axios. Some of his experts have publicly disagreed. Dallas Fed President Robert Kaplan says that the S. labor market is weakening, saying that the rebound is “much more muted than it was.” How can you measure DE&I progress? Measurement guru Katie Paine shares how most organizations are getting it wrong when it comes to quantifying action on diversity and inclusion in the workplace. Take a lesson from New Zealand on “return to work.” The island nation is already on the other side of its pandemic response after community spread has stopped. Here’s what you can learn from businesses that are trying to restart in a post-COVID world. Black workers are five times more likely to say racism exists. The disparity reveals the gap that must be bridged to make meaningful progress on DE&I in the workplace. The disparity is smaller for HR professionals—but still persists. Bloomberg wrote: HR professionals were more likely to report racial inequity than U.S. workers as a whole, but Black HR professionals reported a disparity at over three times the rate of their White counterparts. This difference in perspective can be critical, as harassment and discrimination complaints often go through HR departments. Embrace your curiosity to combat burnout. To help rediscover your love of writing, and avoid the doldrums during this ongoing pandemic, here are some tips to help keep your spirits up and your writing fresh. Ford CEO Jim Hackett to retire. The leader was responsible for a major rebrand over the last three years that saw increased emphasis on technology, dropping out of sedans and some global markets, and more. The story is a reminder of how important it is to craft a narrative around leadership departures, which can be tied to public perception of an organization’s success. Remote work demands open communication. Here are some tactics for keeping your “open-door” policy when you your team and leadership isn’t in a physical office. Facebook still believes in the office. The company inked a lease for office space in New York, 730,000 square feet of it in the James A. Farley building near Penn Station. The move contrasts with its stance on remote work where leaders recently predicted that half of its workforce would be remote by the end of the next decade. Booking.com to lay off 25% of its workforce. The announcement comes as the global pandemic continues to have a devastating impact on the travel and leisure sectors of the marketplace. CNBC reported: “The COVID-19 crisis has devastated the travel industry, and we continue to feel the impact as travel volumes remain significantly reduced,” a company spokeswoman told CNBC in a statement. “While we have done much to save as many jobs as possible, we believe we must restructure our organization to match our expectation of the future of travel.” Make time for workers to log off. Embracing technology has been crucial to help workers stay connected during WFH, but experts say that logging off of your device is a crucial step to reduce burnout. Here are some things to promote to combat exhaustion. Southwest opts for less in new cleaning protocol. The airline says deep cleaning will still happen overnight, but reduced cleaning is intended to help shorten turnaround times for flights during the day. The Hill reported: We’re also providing sanitizing wipes to Customers, upon request, to wipe down any on-board surface. Since flight schedules have increased, other areas of the aircraft will be disinfected during our overnight cleaning process, when Southwest Teams spend six to seven hours per aircraft cleaning all interior surfaces," said a Southwest spokesperson. Special Report Get a free copy of Ragan’s Crisis Leadership Board’s “Organizational Responses to Black Lives Matter,” a concise and meaningful review of how 10 brands responded to the Black Lives Matter movement—from best to worst—and the lessons taken from each response. Virtual Conference Alert Join us for Ragan’s Brand Storytelling During a Crisis Virtual Conference Aug. 4-5 to learn the latest tips on telling your brand story and protecting your reputation during these uncertain and tumultuous times. Join our Crisis Leadership Board Ragan’s Crisis Leadership Board is the resource you need before, during and after the crisis. As a board member, you have access to all back issues of this newsletter—as well as research, data, case studies, checklists, tip sheets, articles and other resources—plus a peer-to-peer discussion board and an all-access pass to the annual Crisis Management Conference. Sponsorship/Advertising Opportunities Contact Hannah Lavelle at [email protected] with sponsorship and advertising inquiries. Pitch Us Have a great story to share about crisis communication or your own take on current best practices? Contact Editor Ted Kitterman at [email protected]. Sign Up Subscribe to Ragan’s Crisis Daily newsletter today. |