Sexual Harassment Policy Template, What To Do If Your Product Isn't Growing, and posts by Aileen Lee, Kara Nortman, Casey Winters, and more.
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Thursday, July 6, 2017 |
| Why Customer Success Equals Business Success A business strategy that puts customers at the forefront leads to happier customers, more collaborative teams, and a measurable increase in business performance. Customer success becomes your company’s success.
From Startup Investors Investors, founders, and activists collectively drafted a policy template to facilitate the creation of comprehensive, enforceable investor/founder sexual harassment policies. It also seeks to lower the barrier so more people can courageously speak up against their harassers without fear of retaliation. “A Template for Investor/Founder Sexual Harassment Policy” Aileen Lee of Cowboy Ventures shares very specific advice to female founders who are looking to raise capital. Kara Nortman of Upfront Ventures covers how Limited Partners (LPs) can evaluate venture firms in order to appropriately cut off funding for predatory venture investors in “Predatory Venture Investing: How LPs Can Help Make it Stop.” Jared Sleeper of Matrix Partners explains common mistakes founders make when calculating LTV:CAC and when and how to calculate the metric to make it most effective in “Why Early-Stage Startups Should Wait to Calculate LTV:CAC, and How They Should Use It When They Do.” Jerrod Engelberg and Kevin Lee of FundersClub discuss what founders should be thinking about when dealing with a board of directors in “Transparent VC, Episode 6.” (podcast) From Startup Operators Casey Winters of Greylock walks through why growth problems are generally onboarding problems in “Why Onboarding is the Most Crucial Part of Your Growth Strategy.” Preethi Kasireddy, formerly of Coinbase, demystifies the blockchain / crypto wild west in “Bitcoin, Ethereum, Blockchain, Tokens, ICOs: Why Should Anyone Care?” Shekman Tang of Intercom, explains how systems thinking can establish a design system early, which sets the course of the product direction, and focuses your design effort on the most important product areas in “Applying Systems Thinking in Product Design.” Hiten Shah of KISSmetrics reveals why you have to leverage your existing product in order to figure out how to expand your existing market in “Look Beyond Existing Customers When Building Your Product.” Austin Chang of Google offers tips on how startups can map out their critical user journeys in order to clarify the different steps needed to unlock product growth in “What To Do If Your Product Isn’t Growing.”
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