After someone posed as a fictional barista on Facebook and claimed to have befouled drinks at a Georgia location, the chain struck back, but not before threats forced the store’s closing.

Whether you are dipping your toes into the waters of self-employment, or already run your own agency, these industry insiders have advice for how to grow your craft.

All communicators should strive to respect and value their readers’ and viewers’ time. Follow these guidelines to stay on track this year.

Event sponsors make lasting connections with target audiences at Ragan’s popular PR, marketing and corporate communications conferences.

Carve out time to expand your knowlege about analytics, SEO and HTML in 2018.

Learn the questions you should ask internally before you go shopping for your intranet vendor, with the help of this handy, free downloadable guide.

Journalists can be hard to nail down, even when you’ve got something they really want to learn about. Here are some tips for how to avoid a reporter’s blacklist.

Staying relevant on every major social media platform can seem impossible, not to mention draining. Here are some pro tips for how to ace your online strategy without taxing your limited resources.

Your bosses want change. Answering the call for a fresh approach can be as simple as a yearly subscription.

The CEO of Ragan Communications and co-founder of Ragan Consulting Group will bring his decades of journalism and new media experience to the enterprise communications platform.

The Stockholm-based clothier’s online advertisement for a child’s hoodie generated outrage and disbelief among consumers and marketers alike. It also recalled the company’s prior missteps.