Margot Edelman embraces the ever-changing comms landscape

Insight from the PR powerhouse. 

How I Got Here: University of Michigan’s Communications Director Lauren Love on authentic storytelling

Lauren Love shares how Beyoncé and some of her favorite books have inspired her career.

Own the customer journey to help prove PR’s role in driving sales

How to say 'no' to bad management decisions

Learn how to diplomatically reject bad management decisions without damaging your career with this simple three-step guide.

The Scoop: Big media names continue to flock to Substack for creative freedom

Plus: Harris takes risky interview on Fox News; Bath & Body Works apologizes for ‘klandle.’

One Big AI Tip: Train AI on your brand voice

This new feature will highlight practical ideas that communicators can implement into AI workflows today.

  Member Content

5 things you must do before implementing AI at work

The first step is understanding why they’re needed.

Tips for earning attention during major industry events

These moments hold great opportunity -- but take a lot of planning.

New social media features and updates to know this week

New updates from Meta, YouTube and more.

Internal Email Broadcast Best Practices Guide

You’ll learn techniques for crafting more engaging emails, discover the latest internal communications data trends and explore the key metrics that matter most.

The Scoop: Messy CBS News internal drama worsened by duelling exec statements

Also: TD Bank CEO sends message after money laundering fine;  latest Labor Department data.