The giant innovator on the cover of this edition teases to the content in these pages, including the accounts of two executives of insurance industry giants, who describe investments in technology to make their operations more efficient. At a time when inflation worries and investment volatility loom large, carriers like Nationwide and The Hartford are still growing bottom lines. They have spent hundreds of millions of dollars on technology in past years-investments that have ultimately resulted in lower-cost business models for 2022. |