Macy’s CEO Sees Slow Recovery; Plus, TJX Reports Positive Reopening Sales; And Cosmetics Shopping Goes Digital
| |  | | RETAIL REINVENTION | | Why Smart Retailers Wish Their Customers Many Happy Returns | | Walmart and Target this week reported record jumps in first-quarter online sales — which means both will probably soon see record jumps in online returns. But Amit Sharma, CEO of eCommerce returns platform Narvar, says smart retailers see well-designed returns programs not as drags on business, but as important selling points. Here’s what the industry’s best practices look like. | | |
|  | | HEALTH & BEAUTY | | Pandemic Drives Cross-Currents In Cosmetics Sales | | |  | | EARNINGS | | TJX Reports Positive Trends In Store Reopenings | | |
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