How leading companies turn customer loyalty into growth.
| | As companies become more accountable to a broad range of stakeholders, customer feedback becomes a valuable proxy for many constituencies. | |
The Net Promoter System Podcast Customers offer a wealth of information, says Lori Cobb, former Cummins executive, and they’re hungry for someone who will listen to them. |
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Webinar The art and science of managing customer value for long-term success. |
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