Laden...
Amid industry disruption and macroeconomic turbulence, the path to profitable growth can feel…elusive. There is a way forward: Earn growth with renewed focus on customers. Too obvious? Hear us out.
Advanced innovators are driving growth through new direct-to-consumer, value-added services and business models—but there is still a long way to go.
Against headwinds of inflation and recession, companies can no longer afford to buy growth, they must earn it.
Lara Caimi of ServiceNow sits down with Bain's Justin Murphy to discuss how a great customer experience is essential to any successful business.
Bain’s Jason Barro shares an inside look at the benchmarking platform that’s helping companies transform the customer experience.
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