As Gap Joins thredUP, Resale Continues Its Momentum

Retailers of all shapes and sizes are embracing resale, as the startup platform thredUP signs big retailers and increases its in-store footprint. Currently, resale is about 6 percent of retail sales — at issue, though, is how fast it can grow for the struggling retailers it has partnered with. Take a spin through this offering.  Read More...

Deal maker or deal breaker? Consumers want personalization from online retailers or they won’t buy from them. Consumers also want that to happen with no threat to their privacy. Retailers need to make both of those connections or risk customer acquisition and retention failure. Here's what's at stake in the privacy conundrum.  Read More...

Enabling Delivery And Voice With Digital Tech

Brands are getting a literal voice with the help of digital tech, while quick-service restaurants are collaborating with online platforms to allow them to deliver their menu items to diners. Here’s a snapshot of how Amazon Polly provides text-to-speech capability and how Krispy Kreme plans to enable nationwide delivery.  Read More...