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Two Years of Generative AI: How Has Customer Experience Delivery Changed?

We invite you to join our upcoming webinar, on Tuesday, November 12th at 1 PM ET,  where our experts will delve into the evolving landscape of Generative AI and explore the intersection of modernization and customer experience.

Key Takeaways:

• Explore the Evolving Landscape of Generative AI: Understand the significance of governance and responsible practices as you navigate the opportunities and challenges within the Gen AI movement.
• Gain Insights on Successful AI Implementation Strategies: Learn how to leverage AI and Generative AI to enhance both customer and employee engagement.
• Discover Real-World Applications of AI: Hear about innovative applications of AI and Generative AI, including agent assist, accent smoothing, and automated quality assurance.

Don't miss this opportunity to stay ahead of the curve and gain valuable insights from industry experts!

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