DAILY SCOOP
T-Mobile gets minty, Washington gives TikTok an ultimatum and more
Plus: Customer trust continues to fall.
SOCIAL MEDIA
Making visuals that get noticed on LinkedIn
Tips and tricks live from Ragan’s Social Media Conference.
CRISIS COMMUNICATIONS
Where Silicon Valley Bank’s PR went wrong
The bank failure involved some PR failures, too.
Messaging the SVB failure, salty ‘Wednesday’ comments and more
Plus: All AI news all the time.
PR
Want to make your client famous? Start with trust.
Trust is an underrated tool in a PR pro's toolkit.
How to handle a difficult client
If you’ve worked in comms, you’ve probably had one.
PR DAILY AWARDS
Announcing Ragan’s Crisis Communications Awards finalists
Find out who made the list. And stay tuned for the winner announcement in April.
Southwest promises better reliability following holiday mess, Uber can classify drivers as contractors, and more
Plus, McCormick’s new look spice bottles.
7 new social media features you need to know this week
New updates from TikTok, Discord, Reddit, Meta and YouTube.
EXTERNAL COMMUNICATIONS
Build upon your company’s purpose, transparently and ethically
23andMe’s Andy Kill shares his advice to communicators working in a regulated industry.
Vinyl records are back on top, Birchbox fades into the trees and more
Plus: Meta looks at creating yet another social platform.
5 tips for small-but-mighty social media teams
The pressure’s on to deliver bigger results on tighter budgets. Here are five smart ways to win more buzz for your small-but-mighty social media team.
BRANDING
Why this is the time to invest in executive communications over brand
People follow people, not brands.
THE FRIDAY REPORTER
The Friday Reporter podcast with Bloomberg's Joe Mathieu
Bloomberg's Washington Correspondent Joe Mathieu found his love for broadcast in his teenage years -- and it shows in the work he does everyday.
