JULY 2020
Building Your Conversational Capacity
“The ability to have constructive, learning-focused dialogue under pressure is critical right now,” says bestselling business author Craig Weber. “In our rapidly changing world, everyone's scrambling to figure out how to work together in this new context. How do we work together in a virtual environment? How do we provide valuable service to our customers? What does the future hold, and how do we prepare for it?”
Weber explains that because collaborative learning is a core skill in the future of work, being able to engage in learning-focused conversations is more important than ever. We need to focus on building our own conversational capacity and that of our teams.
