Benefits of a collaborative approach Blake Morgan LLP has one of the lowest avoidable requisition rates in the sector. Find out how we work together to ensure its often highly complex cases are processed as smoothly and easily as possible. | | Celebrating conveyancers In National Conveyancing Week, we wanted to take the opportunity to join others in showing our appreciation for all those who work in the profession. It has been a tough few years that has seen unprecedented sharp rises in volumes. And yet conveyancers have found a way through. Thank you, from everyone at HM Land Registry, for all that you do. | | Help us improve by taking our surveys Tell us about our communications with you What do you think about our customer communications? You can help us improve them by filling in our survey, which should take around five minutes to complete. How can we improve our guidance on fees? We are currently reviewing how we provide information on fees. Some respondents in our small-group research expressed a desire to have a paper-based or PDF printable guide on fees. By completing our survey you'll help us understand how widely this preference is shared, and you can make any wider suggestions you may have on the best way of us publishing guidance. It should take around five minutes. We'd be very grateful if you could complete either or both of our surveys. If you prefer to give your feedback by speaking to a member of our customer insight team, or if you have any questions about one or both of these surveys, please email [email protected]. | | Digital Registration Service passes one million applications It’s been nearly four months since we went digital by default and the Digital Registration Service (DRS) is going from strength to strength. The one millionth application was recently submitted via the service, marking a major milestone. DRS is the default channel for applications in the portal and we'll continue to develop and improve the experience for customers, maximising digital data to drive faster application processing. We'll release the next improvement very soon, moving the initial save point earlier in the set up of an application, so you can save as you go, as soon as you enter minimal details. | | New Customer Training Hub – a one-stop shop for guidance and support Our new Customer Training Hub provides access to a wealth of easy-to-find and easy-to-follow guidance and training materials on hundreds of topics – all in one place – to help you prepare and submit high-quality applications, and make the best use of HM Land Registry services. Along with practice guides, you’ll find links to guidance pages, webinars, videos, podcasts, checklists and flowcharts. As well as making our guidance and materials more readily available, the new hub will help you find and point colleagues or clients to them much more easily. We’re continuously growing and developing our training offer and will be adding new content as and when it becomes available. | | Practice and Process Have you seen our new, free Practice and Process newsletter? Each month it features details about practice guide updates, training news and handy hints and tips. We’ve created it for you based on what you tell us you want – what has changed, what it means for you and any process updates you need to be aware of. Almost 4,000 of our customers have signed up already. Join them today and ensure you don't miss out on the next issue, scheduled for publication on Thursday 13 April. | | Use land and property data | | | Join our customer webinars |
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