NOVEMBER 2017
Measuring the Impact of Training
“Productivity is the best and most immediate indicator of training impact. If you send someone to training, increased productivity can happen as fast as the next week or the next month. That’s where your business case should focus,” says Paul Leone, senior ROI consultant at Verizon and author of the book Measuring and Maximizing Training Impact.
FREE WEBINAR
Leadership Training—Calculating ROI and Measuring Impact
November 29, 2017
ROI expert Dr. Paul Leone, author of Measuring and Maximizing Training Impact joins David Witt of The Ken Blanchard Companies for this free online event!
CLIENT SPOTLIGHT
Getting Serious about Customer Service
The ability to deliver exemplary customer service doesn’t just magically happen. Katy Rees, associate vice president of administration at California State University San Marcos, knew she needed to ensure that her team had a strategy and a plan to execute the level of service they wanted to deliver.
PODCAST
Beverly Kaye on Up is Not the Only Way
In this episode of the Blanchard LeaderChat podcast we speak with Beverly Kaye, coauthor of Up Is Not the Only Way. Kaye shares tips for helping your people grow and advance in today’s flatter organizations.
RESEARCH
Developing Self Leaders—A Competitive Advantage for Organizations
The nature of leadership continues to evolve as organizational structures and business models change. Top-heavy leadership approaches are shifting and in their place, individual contributors are being asked to step up in new ways.
TRAINING FOR TRAINERS
Upcoming Sessions
For trainers, facilitators, and individuals responsible for mentoring, coaching, and developing others, our Training for Trainers (T4T) sessions prepare you to roll out The SLII Experience into your organization.
NOW IN BOOKSTORES!
Self Leadership and The One Minute Manager®(Revised Edition)
For decades, millions of managers in Fortune 500 companies and small businesses around the world have followed Ken Blanchard's management methods to increase productivity, job satisfaction, and personal prosperity. Now, this newly revised edition of Self Leadership and The One Minute Manager® empowers people at every level of the organization to achieve success.
