A recent report from Kroger’s data arm found that nearly a quarter of shoppers will take their business elsewhere when faced with out of stocks.
So we asked: Does having a solid loyalty program help to keep shoppers on board, even when faced with out of stocks?
And you answered:
- Nope, it’s not that simple (59%)
- Yes, loyalty matters big (40%)
- Other, tell us in the comments (1%)
-- Have another thought? Weigh in on our LinkedIn poll here or email the SN team at [email protected], and make sure to include your first and last name and job title. WHAT DO YOU THINK? |