| JPMC considers blockchain spinoff, Venmo puts instant transfers on hold, NCR CEO jumps to Nuance. | | | How Alexa Makes âMy Bank[er]â Everyoneâs Banker If you thought that having a personal banker was only for those whose bank accounts have lots of zeros and decimal points, FIS Mobile SVP and group executive Douglas Brown says think again. FISâ Alexa Challenge submission puts a personal banker a simple voice command away for everyone â in the house, in the car and out and about via mobile. And as part of one coupleâs most important financial decisions: buying a new home. |
| Worldpay: Giving FIs The Edge With Better Data Access Thereâs no shortage of data in the world for financial institutions, Worldpayâs VP of integrated payments, data and fraud products, Nicole Jass, recently noted, but working with a glut of information requires good tools. Those tools wonât just sort data the ârightâ way, but will also offer FIs plenty of ârightâ ways to get the job done. |
| Baby You Can Drive My Car [That Alexa Found] The beauty of voice as an interface, according to USAA Alexa voice product manager Lonnie Roberts, is its potential to allow USAA to support its customers whenever they need, however they need â including in their time of need after a car accident. Follow what happens to one USAA customer whose car was, um, made unusable â when Alexa stepped in to help. |
| | Payments As A Service Tracker™ | | TRENDING: How Payments As A Service Keeps Small Cafés Competitive Managing payments and the POS isnât exactly why bakers go into the bakery business. But catering to a mobile-savvy customer base means going beyond just serving coffee and bread, says Tanya Li, assistant director of Boston-based Flour Bakery + Café. In the latest Payments As A Service Tracker, Li told PYMNTS why for the seven-store chain, staying in the game meant thinking more strategically about payments and apps such as loyalty, rewards and online ordering â but leaving the heavy lifting of getting it done to someone else. |
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