ITIL 4: ITSM gets agile

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ITIL 4: ITSM gets agile
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IDGâs Top Enterprise Stories

January 10, 2019

ITIL 4: ITSM gets agile

Launching in Q1 this year, ITIL 4 is a major overhaul of the popular ITSM framework that adds more clarity for businesses trying to automate, streamline and implement ITSM processes. Read more â¶

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Going faster comes at a cost in maturing the technical and business processes that enable driving safely at a faster speed Read more â¶

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Top organizations harness AI, machine learning, virtual reality/augmented reality, cloud, data analytics, and mobile/smart devices to accelerate business and foster a culture of collaboration Read more â¶

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HM Health Solutions CISO Omar Khawaja reduced security team attrition by focusing on a strong culture and providing effective communication channels to management. Read more â¶

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