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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
July 27, 2023
IT leaders grapple with shadow AI
Generative AI promises dramatic productivity gains, but rogue use must be curtailed until control is gained. Read more
Sponsored by Workday: Beyond ERP: Driving digital business
The CIOâs role has never been more critical to align stakeholders and technology architectures to drive the digital business. To get more out of digital transformation initiatives, it's time for CIOs to rethink traditional approaches to ERP.Read more
CIO Diane Schwarz on the power of professional ecosystems
IT leaders must foster multidimensional networks based on a strong understanding of their companyâs currency, investments in peer relationships, and a continually authentic personal brand. Read more
ServiceNow adds new features to its Now Assist generative AI assistant
Alongside the new features, the company announced its approach to commercialization with premium SKU offerings across ITSM, CSM, and HRSD, beginning in September with the Vancouver platform release. Read more
Real estate CIOs drive deals with data
Cloud transformations complete, Re/Maxâs Grady Ligon and Keller Williamsâ Chris Cox are shaping data pipelines, delivering digital tools, and bringing AI to bear in an effort to empower residential real estate agents to capitalize on listings and leads. Read more
Salesforce updates its Commerce Cloud with digital commerce capabilities
The new capabilities include features such as the Reorder Portal, Order Support, and Pay Now. Read more
7 IT delegation mistakes to avoid
Task delegation is an essential CIO skill, yet many IT leaders continue to make the same efficiency-robbing mistakes. Donât let yourself become one of them. Read more
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