| Building a High-Reliability Organization A guide including step-by-step instructions and a practical, straightforward approach to becoming an HRO.
VIEW THis Book |
|
| Occurrence Reporting: Building a Robust Problem Identification and Resolution Process, Second Edition This resource provides practical techniques to help you better analyze your occurrence reporting process and make improvements that decrease adverse events and enhance patient care.
VIEW THis Book |
|
| The Compliance Guide to The Joint Commission Leadership Standards This book breaks down the Leadership chapter standard by standard and provides hospitals with a plethora of tools and policies to train leaders and staff VIEW THis Book |
|
| Beyond CAHPS: A Guide for Achieving Patient- and Family-Centered Care Through this book, healthcare providers can gain the knowledge to construct a top-notch patient experience. VIEW THis Book | | |
|
| Beyond Root Cause Analysis: Building an Effective Program This straightforward book is the resource you need to consult before you have to deal with an adverse event VIEW THis Book | | |
|
|
|
|