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NN/g Newsletter
New Articles

Information Foraging with Generative AI: A Study of 3 Chatbots

 

Raluca Budiu, Feifei Liu, Emma Cionca and Amy Zhang · 20 min read

 

In a study of ChatGPT, Bard, and Bing Chat, users found these tools helpful and trustworthy. They expected these AI chatbots to aggregate information in a concise and specific manner, while fully considering contextual cues.

 

Confounding Variables in Quantitative Studies

 

Caleb Sponheim · 10 min read

 

Confounding variables interfere with quantitative studies, leading to inaccurate results. Avoid introducing such variables by randomizing your study’s conditions and keeping your research questions focused.

 

Accordion Editing and Apple Picking: Early Generative-AI User Behaviors

 

Sarah Gibbons, Tarun Mugunthan and Jakob Nielsen · 10 min read

 

Two new user behaviors are prevalent in interactions with text-based AI chatbots. User research shows the iterative and often complex ways users engage with AI tools for productivity.

 

New Videos

🎥 Accordions on Mobile

 

Raluca Budiu · 4 min video

Accordions provide an overview of the whole page and mitigate the problem of long mobile pages, allowing users to directly access the content of interest.
 

🎥 Designer Gatherings

 

Feifei Liu · 4 min video

Designer gatherings enable designers to share knowledge and helpful resources across an organization. Set up recurring designer gatherings to empower your design team.

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