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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
November 17, 2023
IHG maximizes hospitality with multicloud
The hotel multinationalâs multicloud architecture delivers innovative digital services to thousands of franchises and their guests, with an eye toward improving both customer experience and the bottom line. Read more
What is a managed service provider? Strategic outsourcing for IT services
MSPs are increasingly being turned to as strategic outsourcing partners that remotely manage or deliver IT services, thanks to talent and technologies most enterprises lack.Read more
ServiceNow adds gen AI to more workflows, including chatbot creation
Now Assist, the companyâs sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots. Read more
5 ways to deploy your own large language model
Building a new large language model (LLM) from scratch can cost a company millions â or even hundreds of millions. But there are several ways to deploy customized LLMs that are faster, easier, and, most importantly, cheaper. Read more
The Hartford CIO Deepa Soni on transforming at scale
Agility, AI, automation, and employee advancement are the key pillars of Soniâs enterprise-wide strategy to drive growth, improve operational efficiencies, and enhance customer experience at speed. Read more
Microsoft Ignite 2023: 11 takeaways for CIOs
Copilots take over as Microsoft embraces generative AI at its annual developer conference. Read more
CIO as enabler: Building an ecosystem of innovation partners
Given the complexity and pace of technical advances, modern CIOs must look beyond the enterprise to develop a range of partnerships aimed at creating solutions that solve big business challenges. Read more
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