Shopify's S-1, Making Remote Work, AI for Customer Service, SaaS Valuation Framework, and more!
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Monday, October 2, 2017

From the Operators

Jess Pardue of Stack Overflow shares the tactics they’ve employed to make remote employees as happy and productive as their peers in an office in “Making Remote Work: Behind the Scenes at Stack Overflow”

Farhan Thawar of Helpful makes a case for hiring interns and giving them meaningful work, as both a gift to them that benefits your company and as a way to build a talent pipeline in “Why You Should Hire Interns to Do Real Work”

Suneet Bhatt of Help Scout proposes that since AI will allow the best human workers to excel by standing on the machine’s shoulders, the positive impact to customers will be massive in “AI is not coming for Customer Service teams. AI is coming to elevate Customer Service teams.”

Florian Douetteau of Dataiku claims that enterprises struggle when trying to succeed with data projects due to a lack of reusable processes around what to actually do with the data in “Companies don’t have a data problem, they have a data value problem”

Martijn Frusch of Cocoon explains the product/market fit issues that eventually led to the shuttering of their startup in “Cocoon is shutting down”

 

From the Investors

Hunter Walk of Homebrew shares the strategies he uses to be successful as an introvert when exposed to large groups of people for long periods of time in “How This Anxious Introvert Handles Large Events”

Tomasz Tunguz of Redpoint Ventures has the overview, growth path, and a great insight into sales efficiency in the “Shopify S-1 Analysis - Smiling All The Way To $10B”

Alyssa Maharani of Google’s Launchpad Accelerator has a list of crucial considerations necessary when building products for emerging markets in “The art of building products for emerging markets”

Alex Rosen of Ridge Ventures shares the framework he uses to build a valuation of a Series A SaaS company in “Building a Series A SaaS valuation estimator (2017 edition)”

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Curated with love by Danielle Morrill, Kevin Morrill,
and Jonathan Kressaty in San Francisco, California.
 
 
 
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