A Health Insurance Literacy Survey by HealthCare.com found that many Americans are paying more than they should because of poorly informed choices about health insurance. Among the findings, 1 in 4 respondents to the 1,000-person survey said they had received a higher-than-anticipated medical bill due to poor understanding about their coverage, and half said they thought copays counted toward insurance deductibles.
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Since most job applicants won't get hired, employers should treat candidates fairly and keep communications open, says Kevin Grossman of the Talent Board. Everything about the recruiting process affects candidates' experience, and if it's positive, they'll refer others and apply again themselves, Grossman notes.
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Leaders can ensure giving feedback is productive instead of harmful by making people feel safe and offering advice on specific behaviors or situations as opposed to generalizations, Salman Raza advises. Avoid commenting on an individual's attitude or personality, give feedback in a timely fashion and be supportive, Raza writes.
A Harris Poll survey found that half of US employees would place more importance on unlimited paid time off than on earning a higher salary, but other research has shown that staffers who have unlimited PTO don't use their time off as much as employees with capped policies. Organizations need to plan unlimited PTO programs intelligently and frame the benefit as a tool to encourage self-care and employee retention, writes Allison Rutledge-Parisi of Justworks.
Officiating the wedding of his son this summer emphasized for Art Petty that leadership is always about putting the needs of others first, getting to know those in your charge and offering them support. "Your humility, commitment to creating a personal experience for everyone, and your authenticity in leading from the heart may be most of what you need to succeed in your important role," Petty writes.
I knew I was in trouble Friday when Lalas told me why she was calling.
“I need you to settle an argument,” she said.
“I prefer to remain neutral,” I countered, but she cut me off.
“Nope. We need you to,” she said. Apparently, she and my son-in-law, Zachary, were having a disagreement about some new shoes she bought. “I just need your opinion. If you like them, if they look good, you know, that stuff. I’m sending a picture now.”
The picture came over and I opened it. I grimaced. They were sandals, not particularly attractive. More comfort than style. I grew quiet as I examined them.
“Well?” Kawai prodded. I could hear Zachary giggling in the background.
“Um, whose side am I supposed to be on?” I said, stalling. Raymond, my roommate, snickered behind me.
“No, no,” I said. “I didn’t say ‘ugly.’ They look sensible. And comfortable. And if you like them, Lalas, more power to you.”
“They are comfortable and I do like them,” she said. “And so do you, right?”
“Well, they’re not really my style -- since I’m not Fred Flintstone,” I answered honestly. Zachary laughed again. “But you do you, baby.”
Kawai laughed and we chatted for a few more minutes before hanging up.
Honesty and directness are key when giving feedback, as we see in our Training Magazine story. These components set the parameters for productive discussion and meaningful action. Delivering it can be difficult to be sure, but done right, it builds trust and improves the quality of work.
And leadership.
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